Terms and Conditions


  • 1. Account Terms
    1. To access and use the Services, you must register as an Account Holder, for an EZE Business account (“Account”) by providing your full legal name, current address, phone number, a valid email address, and any other information indicated as required. EZE Business may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.
    2. You acknowledge that EZE Business will use the email address you provide as the primary method for communication.
    3. You are responsible for keeping your password secure. EZE Business cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
    4. You are responsible for all activity and content in connection with your Account.
    5. You accept that in the event of any disputes over delivery or satisfactory supply of services, the Account Holder is fully responsible and will indemnify EZE Business NZ limited for any costs arising from such disputes.
    6. A breach or violation of any term in the Terms of Service, as determined in the sole discretion of EZE Business will result in an immediate termination of your services.
    7. The person signing up for the Service will be the contracting party (“Account Holder”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding account we may provide to the Account Holder in connection with the Service.
    8. If you are signing up for the Service on behalf of your employer, your employer shall be the Account Holder. If you are signing up for the Service on behalf of your employer, then you represent and warrant that you have the authority to bind your employer to our Terms of Service.
  • 2. Account Activation
    1. The person signing up for the Service will be the contracting party (“Account Holder”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding account we may provide to the Account Holder in connection with the Service.
    2. If you are signing up for the Service on behalf of your employer, your employer shall be the Account Holder. If you are signing up for the Service on behalf of your employer, then you represent and warrant that you have the authority to bind your employer to our Terms of Service.
  • 3. General Conditions
    1. You must read, agree with and accept all of the terms and conditions contained in these Terms of Service, and the Privacy Policy before you may become a member of EZE Business.
    2. Technical support is only provided to paying Account holders and is only available via email.
    3. The Terms of Service shall be governed by and interpreted in accordance with the laws of the New Zealand applicable therein, without regard to principles of conflicts of laws. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New Zealand with respect to any dispute or claim arising out of or in connection with the Terms of Service.
    4. You acknowledge and agree that EZE Business may amend these Terms of Service at any time by posting the relevant amended and restated Terms of Service on EZE Business’s website. If you do not agree to any changes to the Terms of Service, do not continue to use the Service.
    5. You may not use the EZE Business service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the laws of New Zealand. You will comply with all applicable laws, rules and regulations in your use of the Service.
    6. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by EZE Business.
    7. You shall not purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use EZE Business or EZE Business trademarks and/or variations and misspellings thereof.
    8. Questions about the Terms of Service should be sent to admin@eze.business
    9. You understand that your Materials (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit Card information is always encrypted during transfer over networks.
    10. You acknowledge and agree that your use of the Service, including information transmitted to or stored by EZE Business, is governed by its privacy policy.
  • 4. EZE Business Rights
    1. We reserve the right to modify or terminate the Service for any reason, without notice at any time.
    2. We reserve the right to refuse service to anyone for any reason at any time.
    3. Verbal or written abuse of any kind (including threats of abuse or retribution) of any EZE Business customer, EZE Business employee, member, or officer will result in immediate Account termination.
    4. EZE Business does not pre-screen account holder information and it is in our sole discretion to refuse or remove any information from the Service that EZE Business considers unacceptable.
    5. We reserve the right to provide our services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that EZE Business employees and contractors may also be EZE Business customers/merchants and that they may compete with you, although they may not use your confidential information in doing so.
    6. In the event of a dispute regarding Account Holdership, we reserve the right to request documentation to determine or confirm Account Holdership.
    7. EZE Business retains the right to determine, in our sole judgment, rightful Account Holdership and transfer an Account to the rightful owner. If we are unable to reasonably determine the rightful Account Holder, EZE Business reserves the right to temporarily disable an Account until resolution has been determined between the disputing parties.
  • 5. Limitation of Liability
    1. You expressly understand and agree that EZE Business shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.
    2. In no event shall EZE Business or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or these Terms of Service (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, EZE Business partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents it incorporates by reference (including the AUP), or your violation of any law or the rights of a third party.
    3. Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.
    4. EZE Business does not warrant that the Service will be uninterrupted, timely, secure, or error-free.
    5. EZE Business does not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
    6. EZE Business does not warrant that the quality of any products, services, information, or other Materials purchased or obtained by you through the Service will meet your expectations, or that any errors in the Service will be corrected.
  • 6. Waiver and Complete Agreement
    1. The failure of EZE Business to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service and the documents it incorporates by reference constitute the entire agreement between you and EZE Business and govern your use of the Service, superseding any prior agreements between you and EZE Business (including, but not limited to, any prior versions of the Terms of Service).
  • 7. Intellectual Property and Customer Content
    1. We do not claim any intellectual property rights over the information you provide to the EZE Business service. All Materials you upload remains yours. You can remove your EZE Business store at any time by deleting your Account.
    2. You retain ownership over all information that you upload to EZE Business.
    3. We will not disclose your confidential information to third parties, except as required in the course of providing our services.
    4. EZE Business shall have the non-exclusive right and license to use the names, trademarks, service marks and logos associated with your account to promote the Service, unless the Account Holder should object to such use.
  • 8. EZE Business Experts
    1. EZE Business Experts is an online directory of independent third parties ("Experts") that can help you with EZE Business. EZE Business does not employ Experts and is in no way affiliated with Experts.
    2. EZE Business does not endorse Experts and takes no responsibility for any work performed by Experts or failure to fulfill a work order. Links to websites of Experts, announcements about services or offers, and responses to email inquiries regarding Experts, are provided solely for informational purposes at the discretion of EZE Business and shall not be construed or imply permission, or an affiliation, position regarding any issue in controversy, authentication, appraisal, sponsorship, nor a recommendation or endorsement of any website, product, service, activity, business, organization, or person, and any offers, products, services, statements, opinions, content or information on any linked third-party website.
    3. Under no circumstances shall EZE Business be liable for any direct, indirect, incidental, special, consequential, exemplary or other damages whatsoever, including, without limitation, any direct, indirect, incidental, special, consequential, exemplary or other damages that result from any contractual relationship between you and EZE Business experts. These limitations shall apply even if EZE Business has been advised of the possibility of such damages. The foregoing limitations shall apply to the fullest extent permitted by law.
    4. You will pay the Fees applicable to your EZE Business relating to the processing of transactions under your Account (“Transaction Fees”).
    5. If there is a failure to pay EZE Businesss fees, we may suspend and revoke access to your Account. Your Account will be reactivated upon your payment of any outstanding Fees. If Fees remain unpaid for 30 days following the date of suspension, EZE Business reserves the right to terminate your Account.
    6. All Fees are exclusive of local sales taxes.
    7. You must maintain your current email address in the Account Details menu of your EZE Business account and promptly update your location details if you should move.
    8. EZE Business does not provide refunds.
  • 9. Payment of Fees
    1. You will pay the Fees applicable to your EZE Business relating to the processing of transactions under your Account (“Transaction Fees”).
    2. If there is a failure to pay EZE Businesss fees, we may suspend and revoke access to your Account. Your Account will be reactivated upon your payment of any outstanding Fees. If Fees remain unpaid for 30 days following the date of suspension, EZE Business reserves the right to terminate your Account.
    3. All Fees are exclusive of local sales taxes.
    4. You must maintain your current email address in the Account Details menu of your EZE Business account and promptly update your location details if you should move.
    5. EZE Business does not provide refunds.
  • 10. Cancellation and Termination
    1. You may cancel your Account at any time by emailing admin@eze.business  and then following the specific instructions indicated to you in EZE Business’s response.
    2. Upon termination of the Services by either party for any reason:
    3. EZE Business will cease providing you with the Services and you will no longer be able to access your Account;
    4. unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any Fees, pro rata or otherwise;
    5. any outstanding balance owed to EZE Business for your use of the Services through the effective date of such termination will immediately become due and payable in full.
    6. If at the date of termination of the Service, there are any outstanding Fees owing by you, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.
    7. We reserve the right to modify or terminate the EZE Business Service or your Account for any reason, without notice at any time.
    8. Fraud: Without limiting any other remedies, EZE Business may suspend or terminate your Account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the Site.
    9. Prices for using the Services are subject to change upon 30 days’ notice from EZE Business. Such notice may be provided at any time by posting the changes to the EZE Business Site (EZE Business.com) or the administration menu of EZE Business via an announcement.
    10. EZE Business reserves the right at any time, and from time to time, to modify or discontinue, the Service (or any part thereof) with or without notice.
    11. EZE Business shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  • 11. Modifications to the Service and Prices
    1. Prices for using the Services are subject to change upon 30 days’ notice from EZE Business. Such notice may be provided at any time by posting the changes to the EZE Business Site (EZE Business.com) or the administration menu of EZE Business via an announcement.
    2. EZE Business reserves the right at any time, and from time to time, to modify or discontinue, the Service (or any part thereof) with or without notice.
    3. EZE Business shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  • 12. Third Party Services
    1. In addition to these Terms of Service, you also agree to be bound by the additional service-specific terms applicable to services you purchase from, or that are provided by, EZE Business’s partners or other third parties.
    2. EZE Business may from time to time recommend, provide you with access to, or enable third party software, applications (“Apps”), products, services or website links (collectively, “Third Party Services”) for your consideration or use, including via the EZE Business App Store. Such Third-Party Services are made available only as a convenience, and your purchase, access or use of any such Third-Party Services is solely between you and the applicable third-party services provider (“Third Party Provider”). Any use by you of Third Party Services offered through the Services or EZE Business’s website is entirely at your own risk and discretion, and it is your responsibility to read the terms and conditions and/or privacy policies applicable to such Third-Party Services before using them. In some instances, EZE Business may receive a revenue share from Third Party Providers that EZE Business recommends to you.
    3. We do not provide any warranties with respect to Third Party Services. You acknowledge that EZE Business has no control over Third Party Services and shall not be responsible or liable to anyone for such Third-Party Services. The availability of Third Party Services on EZE Business’s websites, including the EZE Business App Store, or the integration or enabling of such Third-Party Services with the Services does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with EZE Business. EZE Business does not guarantee the availability of Third Party Services and you acknowledge that EZE Business may disable access to any Third-Party Services at any time in its sole discretion and without notice to you. EZE Business is not responsible or liable to anyone for discontinuation or suspension of access to, or disablement of, any Third-Party Service. EZE Business strongly recommends that you seek specialist advice before using or relying on Third Party Services, to ensure they will meet your needs. In particular, tax calculators should be used for reference only and not as a substitute for independent tax advice when assessing the correct tax rates, you should charge to your customers.
    4. If you install or enable a Third Party Service for use with the Services, you grant us permission to allow the applicable Third Party Provider to access your data and to take any other actions as required for the interoperation of the Third Party Service with the Services, and any exchange of data or other interaction between you and the Third Party Provider is solely between you and such Third Party Provider. EZE Business is not responsible for any disclosure, modification or deletion of your data or other Materials, or for any corresponding losses or damages you may suffer, as a result of access by a Third-Party Service or a Third-Party Provider to your data or other Materials.
    5. Google Maps is a Third-Party Service, or any such similar service, may in the future be used. Your use of such a Service is subject to your acceptance of the Google Maps and Earth Enterprise Universal Acceptable Use Policy, as it may be amended by Google from time to time or any other service provider.
    6. Under no circumstances shall EZE Business be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that result from any Third-Party Services or your contractual relationship with any Third-Party Provider, including any Expert. These limitations shall apply even if EZE Business has been advised of the possibility of such damages. The foregoing limitations shall apply to the fullest extent permitted by applicable law.
    7. You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, EZE Business partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable legal fees, arising out of your use of a Third-Party Service or your relationship with a Third-Party Provider.
  • 13. Privacy & Data Protection
    1. EZE Business is firmly committed to protecting the privacy of your personal information and the personal information of your customers. By using the Service, you acknowledge and agree that EZE Business’s collection, usage and disclosure of this personal information is governed by our Privacy Policy.